Thursday, September 29, 2011

Search advertising is not only not going away, it keeps breaking revenue records. Check this report.

Friday, September 23, 2011

Nonprofits combine forces

One trend in the nonprofit world today is to combine forces. This nonprofit partnership of the American Red Cross and Wounded Warriors really makes sense in terms of coordinating and delivering more smart programs and services to wounded veterans and their families. Check it out.

Thursday, September 22, 2011

When and when not to use apologies in a negative situation is key; what and what not to say in an apology is also key.

Netflix is a great case study of what not to do. If they ever had sound communications guidance, they didn't use it. What could be the next step apart from a stock drop and more departing customers? Probably another communications debacle. Here’s AdAge’s take on the situation.

Thursday, September 15, 2011

Two client notes:
  • Congratulations to SGR Law's environmental group. Upper Chattahoochee Riverkeeper will honor SGR for its legal support today 9/15 @ 6:30 p.m. at The Foundry. SGR Law will receive its coveted River Guardian Award.
  • Today, Benson Mills Group presents a roundtable program, "Public Health Impact of Foodborne Illness," starting @2 pm at Arnall Golden Gregory. Benson Mills Group is a food safety project management firm. See

Wednesday, September 14, 2011

9/11 Corporate Ads

Some corporate ads on 9/11 didn't make the grade. Or did they? You decide.

Friday, September 9, 2011

Look at your local Waffle House the next time there's a weather threat and you'll know what to expect. High praise indeed for a company’s crisis expertise.

Thursday, September 8, 2011

Overlook the Walmart promotion and see how we think and how the level of innovation at work relates to diversity.

Wednesday, September 7, 2011

SGR says Georgia can win the water war – here are three ways. See