Sunday, June 21, 2009

Kudos to Dahlonega

Did you ever notice in your travels that smaller towns tend to shutter up to visitors on Saturday and Sunday? It is the weekend after all and ‘daycations’ are now officially in vogue. These folks are missing some excellent opportunities to add travelers’ money to their coffers, never mind happy tourists who will spread positive brand buzz.

My husband and I have always taken a lot of road trips. It’s in our blood. Once in a while, we run across a town that takes a strategic approach to visitors and really heeds the call. The town of Dahlonega in the north Georgia mountains does it well. Home to America’s first gold rush, the former mining capital has kept its historic Square looking good, complete with the old courthouse and loads of retail and free parking all around it. The stores lining the Square appeal to a wide swath of people, including the big groups of weekend motorcyclists who like mountain riding, enjoy circling the courthouse, and like to chat, eat and shop. There are benches for older visitors and anyone else who needs to rest as they make their way around the Square. The restaurants are within easy walking distance, vary in cuisine and price, and some offer (gasp) beer and wine on Sunday. They also have a place or two where you can mine for gold, just like in the old days. All in all, downtown Dahlonega leaves visitors feeling good by strategically combining history with modern day appeal.

Outside of the historic district, there’s plenty happening too. You can pick your fun by following the town on twitter, checking its website and/or becoming a fan on Facebook. Do it now though – the July 4th weekend is coming up and Dahlonega has big plans!

Tuesday, June 9, 2009

Tweeting to Success

Ford Motor Company is tweeting its way back to solid ground, thank goodness. Ever since I moved to Atlanta, I’ve had a Ford so I feel as if I have a stake in their success. I’ve had two Ford Mustangs – a 1965 ragtop (I could go on about V8s) and then I inherited my mom’s 1976 Tahoe Turqoise hardtop. Now my husband and I have a Ford Ranger that we can’t seem to part with. So we have an emotional investment as well as a financial one.

It’s been great to see Ford marketing its brand and products aggressively, and particularly building buzz and support through creative social media use. I followed the Ford CEO on twitter during the Fusion Hybrid promotion, and other Ford tweets have produced all manner of interesting items, e.g. an invitation to check out their beta website – – and give feedback. They use twitter to direct people to their products (with photos on flickr) and post company news and car reviews.

Additionally, they have Facebook pages for employees, dealers, car owners and buyers. It must be rewarding for employees to read positive notes from consumers, and the company’s smart to be open about complaints and issues. All of this strengthens and builds a company’s brand loyalty. Ford, like all other American car companies, has its issues, but it’s smart strategy to get out and stay out in front of the people who make up and support the company, now and especially in the future. Other companies could learn a lot from them.

Tuesday, June 2, 2009

The Start of It

You may recall the antics of Laurel and Hardy in their iconic slapstick movies. If so, you’ll recall Oliver Hardy’s famous line - “A fine mess you’ve got us into this time” - uttered with major attitude and sometimes fury in almost every movie they made. It was always aimed at poor Stan Laurel who supposedly created some messy situation all by himself (not!).

Like L&H, we can easily get into messes simply by not paying attention or having a clear direction. We all see this
in the business world and frequently we live it. So in thinking about starting a blog, I decided to name it ‘A Fine Strategy.’ It's a tribute to L&H certainly, but mostly it's a reminder that we need strategy and a strategic approach to operate successfully in business and in life.

It should be an interesting journey. I’ll add comments on a weekly basis, possibly more frequently, and point out instances showing a ‘fine’ strategy or needing one. Feel free to join the conversation.